IAITAM’s Terms and Conditions

Table of Contents

Privacy & Data Use

• You may browse the website anonymously. Basic domain data may be collected to improve user experience.
• Personal information provided voluntarily may be used for identification, communication, or program delivery, and may be shared with business partners for relevant purposes.
• Users may opt out of data collection uses or communications.
• IAITAM implements safeguards (including encryption) to protect personal data but cannot guarantee external site privacy practices.
• Information shared in public forums becomes public. 

Accessibility

IAITAM makes good-faith efforts to comply with the Americans with Disabilities Act (ADA). 

Training & Certification

Course Requirements

• CSAM or CHAMP recommended before CITAM.

Course Scheduling

• In-person courses typically start at 9:00 AM local time.
• Online courses follow Eastern Time unless stated otherwise.
• Self-Paced Certification Courses must be completed within 90 Calendar days after purchase.  

Certification Exams

• Must be completed within 14 days after course completion.
• Passing score: 85% within the 3-hour allotted exam time. 
• One free retake allowed (24-hour wait). 
• Paid 7-day extension available if purchased within original 14 days.
• Exam may be repurchased if unsuccessful or expired at non-member price with one year.
• After one year, the course and exam must be purchased and completed. 
• Only individuals who pass may use certification acronyms. 
• Screen capture, distribution, cheating will result in auto failure of certification.  

Recertification

• Required annually by the recertification due date.
• One exam renews all active certifications.
• Recertification exam: 20 questions, 100% to pass, unlimited attempts.
• Extensions and fees apply; expired certifications may require new exams or courses. 
• If your recertification has expired, you have up to 6 months from the original due date to purchase a new exam package for each certification you want to renew (member pricing does not apply). After 6 months, you must repurchase and retake the course and exam to regain the certification, and member pricing still does not apply. 
• When a purchased Recertification exam is not completed within the designated time frame the Certified Individual’s credentials will be considered expired

Conferences & Events

General

• IAITAM may use event media (audio/video/photos) for promotion.
• Attendance approval required; participants must be 21+.
• All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

Attendee Lists

• Shared only with sponsors and non-opt-out participants.
• Provided as a confidential, one-time license for limited use.

Sponsors

• Sponsor access to attendee lists is restricted, confidential, and non-transferable.

Payment Terms

• Payment due upon registration and before event start.
• Accepted methods: PO (Net 30), check, money order, or major credit cards.
• Fees in USD; subject to change.
• Discounts and prizes cannot be combined and must be used within specified periods.
• No refunds for unused benefits. 
• Membership pricing are available directly through IAITAM and IAITAM.org.

• Giveaways and Prizes: A person may only take advantage of one winning item per year, any prize or giveaway must be used within six (6) months of receipt.

Cancellation & Rescheduling

• Written request required at least 91 days before event.
• ≥  91 days: 50% refund.
• <  90 days: No refund.
• IAITAM may cancel or reschedule events and will refund or credit payments at IAITAMs discretion.
• No-shows do not qualify for alternative dates/rescheduling courses must be done 72 hours prior to start of course.
• Force majeure events are not IAITAM’s liability.

On-Site Courses

• Must be scheduled in advance (60 days U.S., 90 days international).
• 50% deposit required; balance due 30 days before course.
• Travel expenses billed separately.
• A 50% cancellation/reschedule fee of the total on-site course fee will be assessed for any on-site course canceled/rescheduled within 90 days of the start of the on-site course.

Licensed Products & Digital Courseware

License

• Non-exclusive, non-transferable, internal-use license only.
• Materials may be customized internally but underlying IP remains IAITAM’s.

Restrictions

• No redistribution, resale, sublicensing, or external sharing.
• Not for consulting services or third-party use.

Digital Courseware

• Typically provided in PDF format.
• Print rights limited to one copy per purchase.
• Unauthorized copying or modification prohibited.

Intellectual Property & Content Use

• IAITAM retains ownership of all materials, publications, and courseware.
• ITAK articles may be posted only with proper citation and without charge.
• Copyright notices must remain intact.

Legal Terms

Disclaimers & Liability

• Materials provided “as-is” without warranties.
• IAITAM not liable for indirect or consequential damages.

Confidentiality

• Licensed materials and related information must be kept confidential.

Indemnification

• Users agree to indemnify IAITAM against claims arising from misuse.

Termination

• Agreement may terminate for breach or business closure; materials must be destroyed upon termination.

Governing Law

• State of Ohio law applies.
• Venue: Cuyahoga County, Ohio or the U.S. District Court (Northern District of Ohio).